7 April 2004
Sometimes I can be such a goober. Despite having previously been master of a PBX and having root power over everybody and their phones, at my current job I am as much uninformed about what all the buttons do as anybody else. Add to that my pathological distrust of technology and it all comes together into a really weird attitude about any phone features more advanced than ordinary dialing. Take the case of transferring calls. I know that a good half of the time I am supposed to transfer a call I end up just hanging up (or at least I think so, and warn the other person of such).
What foolishness, me with my experience and computer engineering degree and all, to be stymied by a simple phone button. So today I knuckled down and attempted to make sure I was doing things correctly. I shanghaied my co-worker (thanks again, Ros!) and we did a quick three-phone test. Basically I called her, she transferred to me and I ended up answering my own phone call. She ran to the phone to say something to me but I cut here off with a "Can you hear me now? Good." and both of us laughed for a good minute or two, and sat down to return to work after a botched high-five.
And all I have to regret for it is the knowledge that I couldn't come up with anything funnier to say. But now I can transfer calls with confidence, and that's all that matters.