25 January 2005
some would call it "casualty" and be wrong
Email is a funny medium. Every message (at least every normal one) has a header showing the sender and recipient, yet so many people (myself included) nevertheless address them anyway in the body of the text.
I've found, recently, that I feel the need to repond in kind when somebody starts with "Hi Mike," with a friendly "Hi [name of vendor person]" and I cannot address the message without being casual in return.
Even if that "Hi Mike" is atop a twenty-point email (I mean 20 issues, not a large font) that will take me an hour to respond. Go figure.